NHFCU- FAQ – Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page. Here you will find helpful video tutorials with step-by-step instructions on how to do nearly anything in online and mobile banking. Use the search tool to type in what you are looking for help with and you will be supplied with video options that best match you search terms. All videos available at this time are listed below in order of most requested.

Setting Up Alerts in Online Banking

If you set up online banking alerts you will receive text messages or emails alerting you of transactions made on

Applying for a Loan Online

If you are interested in finding out more information on any of our loan products or applying, this video is for you!

Getting to know the NHFCU Mobile Banking App

In this 30-minute webinar, we will take you through many of the exciting features of our Mobile Banking App!

Turning Cards Off and On Using Mobile App

If you have lost your debit card or think it was stolen or compromised, you can turn it off in our NHFCU mobile app.

News, Alerts, and Events

2025 Tax Forms

TAX INFO: - Paper copies of 1099 INT and 1098 were mailed out in the month of January. - You receive a 1099

2026 NHFCU Board Nominees

This year, NHFCU’s Nominating Committee has recommended four nominees for Board positions. Each nominee’s term length is listed below. Heather E. Brown has

NHFCU Annual Meeting

Mark your calendars. Our Annual Meeting is scheduled for April 22nd at 5:15pm. At 70 Airport Road in the lobby, standing room only.

NHFCU – Capital Area’s Favorite Credit Union