NHFCU- FAQ – Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page. Here you will find helpful video tutorials with step-by-step instructions on how to do nearly anything in online and mobile banking. Use the search tool to type in what you are looking for help with and you will be supplied with video options that best match you search terms. All videos available at this time are listed below in order of most requested.
Search
Select a subject
Setting Up Alerts in Online Banking
Setting Up Alerts in Online Banking

If you set up online banking alerts you will receive text messages or emails alerting you of transactions made on

click play to watch Applying for a Loan Online
Applying for a Loan Online

If you are interested in finding out more information on any of our loan products or applying, this video is for you!

Getting to know the NHFCU Mobile Banking App
Getting to know the NHFCU Mobile Banking App

In this 30-minute webinar, we will take you through many of the exciting features of our Mobile Banking App!

click to play video
Turning Cards Off and On Using Mobile App

If you have lost your debit card or think it was stolen or compromised, you can turn it off in our NHFCU mobile app.

News, Alerts, and Events

Proudly Supporting Veterans and Military Families

NHFCU is always grateful to our veterans and military families for the sacrifices they make to deliver freedom for all of us. To thank

Read more December 15, 2025
Santa for Seniors

NHFCU continues our Santa for Seniors gift gathering efforts again this year! We have a tree in our lobby where employees and members

Read more December 1, 2025
Santa’s Coming to NHFCU

Please join us on Friday, December 5th, from 2:00pm-4:00pm. Visit with Santa! Take FREE photos and enjoy hot cocoa, candy canes, ChapStick, and

Read more December 1, 2025
VIEW ALL
NHFCU – Capital Area’s Favorite Credit Union
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.