Welcome to our Frequently Asked Questions (FAQ) page. Here you will find helpful video tutorials with step-by-step instructions on how to do nearly anything in online and mobile banking. Use the search tool to type in what you are looking for help with and you will be supplied with video options that best match you search terms. All videos available at this time are listed below in order of most requested.
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Paying Your New Auto Loan Using Your Current Bank or Credit Union’s Online Bill Pay

Follow these quick simple steps to use the online bill pay feature at your current bank or credit union to pay your

Setting Up E-Statements
Setting Up e-statements

Follow these quick, simple steps to set up e-statements so that you will be able to view your statements via e-branch

How to Sign up for e-branch

Follow these quick and easy steps to set yourself up for FREE online banking!

Setting Up Alerts in Online Banking
Setting Up Alerts in Online Banking

If you set up online banking alerts you will receive text messages or emails alerting you of transactions made on

click play to watch Applying for a Loan Online
Applying for a Loan Online

If you are interested in finding out more information on any of our loan products or applying, this video is for you!

News, Alerts, and Events

Cappies – Final Round of Voting

We made it to the final round of the Cappies! Please vote for NHFCU as your favorite Credit Union. Voting runs through June

Read more June 13, 2024
Member Appreciation – Make Your Own Sundae

Join us! For our Member Appreciation Day Friday, June 14th, from 12-3pm in both office locations Airport Road, Concord, and Calef Hwy at

Read more June 13, 2024
Financial Adventure for Teens & Pre-Teens

Are you looking for fun financial education opportunities for you child? Check out this fun interactive game where your child learns how to

Read more June 13, 2024