FAQ

Welcome to our Frequently Asked Questions (FAQ) page. Here you will find helpful video tutorials with step-by-step instructions on how to do nearly anything in online and mobile banking. Use the search tool to type in what you are looking for help with and you will be supplied with video options that best match you search terms. All videos available at this time are listed below in order of most requested.
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Paying Your New Auto Loan Using Your Current Bank or Credit Union’s Online Bill Pay

Follow these quick simple steps to use the online bill pay feature at your current bank or credit union to pay your

Setting Up E-Statements
Setting Up e-statements

Follow these quick, simple steps to set up e-statements so that you will be able to view your statements via e-branch

How to Sign up for e-branch

Follow these quick and easy steps to set yourself up for FREE online banking!

Setting Up Alerts in Online Banking
Setting Up Alerts in Online Banking

If you set up online banking alerts you will receive text messages or emails alerting you of transactions made on

click play to watch Applying for a Loan Online
Applying for a Loan Online

If you are interested in finding out more information on any of our loan products or applying, this video is for you!

News, Alerts, and Events

Thank You for Attending our FREE Family Event

Thank you to those who stopped by for some free fun on Saturday. We enjoyed the day as much as you. An extra

Read more July 26, 2024
Cappies Winner!

Thank you to our loyal and supportive members for, once again, voting us the Best Credit Union in the Capital Area for 2024.

Read more July 26, 2024
Scholarship Winners

This year the John R. Young Career Development Scholarship was awarded to seven members to pursue post-secondary education. The final two of the

Read more July 26, 2024
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