NHFCU- FAQ – Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page. Here you will find helpful video tutorials with step-by-step instructions on how to do nearly anything in online and mobile banking. Use the search tool to type in what you are looking for help with and you will be supplied with video options that best match you search terms. All videos available at this time are listed below in order of most requested.

Setting Up Alerts in Online Banking

If you set up online banking alerts you will receive text messages or emails alerting you of transactions made on

Applying for a Loan Online

If you are interested in finding out more information on any of our loan products or applying, this video is for you!

Getting to know the NHFCU Mobile Banking App

In this 30-minute webinar, we will take you through many of the exciting features of our Mobile Banking App!

Turning Cards Off and On Using Mobile App

If you have lost your debit card or think it was stolen or compromised, you can turn it off in our NHFCU mobile app.

News, Alerts, and Events

Annual Meeting Results

Our Annual Meeting was held Wednesday, April 22nd. Long-time Board Chair Jim Fredyma presided over his 16th and final Annual Meeting as Chair

Employee of the Quarter – Q1

Huge congratulations to Chris Carter, our Q1 Employee of the Quarter! Chris has been a great help behind the scenes, setting up workflows

Vote for the Capital Area’s Favorite Credit Union

For the last 17 years, we have had the honor of being the Capital Area’s Favorite Credit Union. We wear the title with

NHFCU – Capital Area’s Favorite Credit Union