NHFCU- FAQ – Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page. Here you will find helpful video tutorials with step-by-step instructions on how to do nearly anything in online and mobile banking. Use the search tool to type in what you are looking for help with and you will be supplied with video options that best match you search terms. All videos available at this time are listed below in order of most requested.

Setting Up Alerts in Online Banking

If you set up online banking alerts you will receive text messages or emails alerting you of transactions made on

Applying for a Loan Online

If you are interested in finding out more information on any of our loan products or applying, this video is for you!

Getting to know the NHFCU Mobile Banking App

In this 30-minute webinar, we will take you through many of the exciting features of our Mobile Banking App!

Turning Cards Off and On Using Mobile App

If you have lost your debit card or think it was stolen or compromised, you can turn it off in our NHFCU mobile app.

News, Alerts, and Events

Benefits of Using Your Debit Card

Using a debit card is a smart move for direct money management and convenience, all while actively avoiding debt and interest! Why You'll Love Using a

Supporting Our Heroes This Holiday Season

NHFCU remains deeply grateful to our veterans and military families for the sacrifices they make to protect our freedom. To show our appreciation this

Proudly Supporting Veterans and Military Families

NHFCU is always grateful to our veterans and military families for the sacrifices they make to deliver freedom for all of us. To thank

NHFCU – Capital Area’s Favorite Credit Union