NHFCU – Capital Area’s Favorite Credit Union

Congratulations to Craig Hosterman, our newest employee of the month! Craig was nominated by a coworker who noted he is always willing to explain and share the whys and hows when decisioning a loan. In addition, Craig communicates well, is easy going and willing to jump in when needed, including clarifying information for our members.

To protect against fraud industry-wide, checks for remote deposit capture now require a specific, restrictive endorsement on the back. You must endorse the back of your check in the following manner: “For MOBILE/REMOTE DEPOSIT TO NHFCU.” You must also sign the check. While there has been a message on e-branch and on the mobile app – some are

April 13, 2024 We have received reports of some members receiving texts and/or emails to verify transactions purportedly from NHFCU. NHFCU does not send info or attempt to verify transactions in messages containing links. This is not an alert you have set up automatically using our e-branch or mobile services, as there are NO LINKS

Are you locked out of e-branch? How frustrating! Watch this short video on how to reset your password so you can get back into your account on e-branch and the mobile app. Click the video to learn how now.

If you have lost your card or think it has been stolen or compromised, you can turn it off in our NHFCU mobile app. Once you have found the card, you can turn it back on it the app as well. This is a great way to stop or prevent fraudulent charges on your account.

The best way to stop scammers in their tracks is to know when transactions take place on your account so you can spot fraud. Click play on our video tutorial: Setting Up Alerts in Online Banking.