Tuesday, August 2, 2022 Congratulations to Chris Carter, Technology Specialist, our Employee of the month for July, 2022 Christopher "Chris" Carter began his career with NHFCU in the Information Technology (IT) Department, as an Information Specialist in 2007. After a realignment of the department several years ago, Chris’ title changed to Technology Specialist.
Chris works diligently setting up equipment for employees and making sure everything runs properly. On any given day, you might see Chris preparing for a new employee's arrival, generating custom reports, or replacing/upgrading equipment. Chris works on a variety of projects with all employees and even provides occasional troubleshooting support for members! We rely on Chris' "Johnny-on-the-spot" helpfulness.
Thank you, Chris, for all you do for members and staff! Congratulations to Andrea Hardy, Loss Prevention Specialist, our Employee of the Month, for June, 2022  Andrea began her career with NHFCU in May 1993. Since then, hundreds of members have experienced her calm, compassionate approach during difficult or challenging times. Andrea instinctively knows what to do and when to do it for each unique situation presented to her. Her efforts as NHFCU’s Loss Prevention Specialist have resulted in minimal losses for NHFCU and its members in the last 29 years.
Behind the scenes, Andrea has saved NHFCU and its members thousands of dollars through the years. She works with members on fraud issues as well as other financial challenges. Andrea’s empathy shines. She is composed, patient, yet firm and straightforward.
According to Andrea, “It’s all about communication and finding the best resolution for everyone: the member in front of me and NHFCU’s entire membership.” Thank you for taking on the challenges behind the scenes, Andrea. Congratulations. Congratulations to Kimberly “Kim” Malette, Financial Wellness Coach, our Employee of the Month, for May, 2022!  Kim came to NHFCU in March, 2020, where she began her position as a Financial Wellness Coach for the Centers for Finance & Education. Kim brings a heavy dose of positivity to work every day and shares it with co-workers, members, and her Center clients. Throughout the COVID-19 Pandemic, Kim willingly and eagerly helped her co-workers, "filling in" in new areas during staffing challenges especially at the last minute. Kim's knowledge and background in financial services coupled with her own experiences in "getting her finances together," helps her deliver amazing service to our members. Kim’s commitment and love for her job shines through! Thank you, Kim, for all you do! Congratulations to Ed Hieber, Technology Specialist, our Employee of the Month, for April, 2022! Ed is the credit union's computer/technology "help desk" point person, providing direct support to all staff. Ed works on many long and short-term projects behind the scenes including helping set up hardware and/or software, diagnosing connectivity or data access issues, and helping all employees throughout the organization with connectivity on their devices. Ed began his career as Information Technology Specialist in March 2014. Thank you, Ed, for your prompt, pleasant technological resolutions and behind-the-scenes solutions, and in the long run, helping our members! Congratulations to Emily McLeod, Teller, our Employee of the Month, for March, 2022! Emily arrives each day with a positive attitude, ready to tackle the day. She is always pleasant and is a great team player, offering to help anyone, anytime, anywhere. Emily is eager to learn and willing to do whatever needs to be done. She is certainly an asset to the Credit Union and NHFCU is lucky to have Emily as an employee!
Emily began working at Airport Road in June, 2021, as NHFCU's part-time greeter. In September, 2021, she became a part-time teller. And, in February, 2022, Emily accepted a full-time teller position.
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