--> Click HERE to Pay Your Loan! <--

Directline Upgrade

NHFCU Upgrade: Directline FAQ

To provide all our members a better Directline experience we have made changes to Directline. To make the upgrade process as smooth as possible we have created a list of frequently asked questions about the Directline upgrades with easy-to-understand answers.

Please check out the questions and answers below. If you can’t find the answer to your question here, please reach out.

Last updated: July 16, 2025

Is my username the same?Yes, your username is the same as in was before June 1st.
Is my password the same?No, you will need to change your password. Please call us to change your password.
Is the Directline phone number changing?Yes. There is only one number to call to reach Directline: (888) 782-0560.

News, Alerts, and Events

Celebrating Our Cappies 1st Place Win

Thank you to our loyal and supportive members for, once again, voting us the Best Credit Union in the Capital Area for 2026. Being the

Read more July 31, 2026
Don’t want to bank online?

Use NHFCU’s DirectLine, a FREE 24/7 telephone transaction service: 1-888-782-0560   • Check balances • Review transaction history • Transfer funds   Set

Read more July 31, 2026
Donation to RMS Music Program

We stopped by Rundlett Middle School in Concord this week to present the music program with a donation. In attendance for the photo

Read more June 15, 2026
VIEW ALL
NHFCU – Capital Area’s Favorite Credit Union
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.