Friday, May 15, 2020
Note: e-branch will be unavailable beginning at 11 pm on Sunday, May 17, for several hours as we transition.
With our new e-branch system coming May 18, you are an individual - and ALL accounts related to you as a primary or joint owner will be visible when you sign in to our new e-branch*.
Until now, your e-branch access was set up on an account by account basis. Starting May 18, if you share your e-branch log in and password with others - even someone who is a joint owner on one of your accounts - he or she will be able to see ALL of the accounts you have with NHFCU. Protect your privacy: Do NOT share your log-in ID or password with others.
As long as a joint owner on an account with you is also a member of NHFCU, he/she can also use e-branch to log-in, and only accounts he/she has access to will appear for viewing.
What this means: each person logging in to e-branch should log-in using the account where his/her name is listed FIRST on the statement. Every account that is accessible to that person will then appear when he/she logs in to e-branch. If a joint owner does not have an account in his/her name first, he or she must establish one to access e-branch.