Dear Members,

By now you’ve probably heard that both Market Basket and Walmart in Concord were each the target of fraudsters, who placed skimmers on point-of-sale card terminals. Despite just making the news, these skimmers were actually discovered in October. Skimmers were also found at a Market Basket in Nashua, as well as at a few Massachusetts locations. There may very well be more out there.

At this point it appears to be limited to certain point of sale card terminals in each store, generally at the quick checkout or self-checkout lanes.

Although we have had no reports of fraud related to this issue, it is important that you review your accounts on a regular, frequent basis. Not only do you receive monthly or quarterly statements, you have options available to review your account anytime, 24/7/365, via the following channels:

· NHFCU E-Branch;

· NHFCU Mobile App, where you can also set up alerts for debit card activity; and

· Direct Line (Basic account access only; Visa credit card activity is not accessible).

We will make every effort to assist you, our valued members, but remember it is your responsibility to monitor your account and report any unauthorized transactions to us.

Sincerely,

Rodney Dauteuil, CIA, CFSA, CUCE, NCRM
Vice President, Compliance and Risk Management
New Hampshire Federal Credit Union