Congratulations, Summer Stout, our Employee of the Month for October
Summer Stout began her career with NHFCU in 2015 as a Teller at Airport Road. In the last 7 years, Summer expanded her skillset as she moved into member service and then lending. In December 2021, Summer, returned to the teller department as Senior Teller and recently became a Financial Services Representative.
Summer is employee of the month for many reasons. On the front line, she is responsible for ensuring the accuracy and efficiency of transactions and motivates her coworkers to create an exceptional experience for every member. She assists with lending, cash transactions, opening accounts and so much more. Members know they are in good hands with Summer as she continuously demonstrates her desire to provide answers and resolve concerns – always with a smile and kind word.
When other departments are shorthanded, Summer is there. Recently, a colleague praised Summer for going the extra mile assisting with a surprise project in the absence of one of her managers. Summer provided accurate information to help bring the project to fruition on time.
Developing long-term member relationships is another of Summer’s strengths. It’s a real treat to hear her converse with members in the lobby about their lives. And it’s also well-known within the credit union that members seek her out regularly for a “Summer hug in the lobby.”
Winter, Fall, Spring…and NHFCU’s Summer…she’s here for you, all year long.